FAQs

dog standing with human, wearing a rainbow bowtie.

 

Who makes your items/ where are they made?

Every item you see has been handmade by me (Heather) in Central Florida, and I will always do my very best to provide you with exceptional quality and service. If you have any questions while you shop, or don't see something perfect, please don't hesitate to reach out to me.

 

Do you do custom orders?

Yes, and I love them! I love having the opportunity to create something special and unique for your fur baby, so if you have an idea please don't hesitate to get in touch and lets see what we can create! Pricing and production time will vary on these items. I will talk with you and provide a detailed invoice before you pay anything.

 

 Need help measuring your dog?

Do you take returns or exchanges?

  Returns are not generally accepted, because each item is made to order. However, if an item was damaged during shipping please contact me within three days, with a photo, so we can discuss a refund, exchange, or replacement.

 

Do you have items for other pets or just dogs?

   L&P Pets is designed to be for cats and dogs. You will find that small bowties, and XS bandanas fit very nicely on cats. While, I don't make items specifically for other animals you can request any bow with an alligator clip (you'll see these on the ear bows normally) which will clip into any fur. So far I've had rabbit and pig customers! 

 

Looking for more info about the brand? Head over to the about page.

https://landppets.com/pages/meet-heather